Privacy Policy

We collect information in three ways: directly from you, automatically when you use the Site, and from third parties.

Information you provide directly

• Name, billing and shipping address, email address, and phone number

• Payment information (processed and stored by our payment provider — we do not store card numbers)

• Order history and product preferences

• Age verification data, where required by law

• Communications you send us (support requests, feedback, returns inquiries)

Information collected automatically

• IP address, browser type and version, operating system

• Pages visited, time on site, referring URLs, and clickstream data

• Device identifiers and cookie data (see Section 6)

• Geographic location (country and region level, derived from IP address)

Information from third parties

• Payment processors (e.g., Stripe, PayPal) for transaction confirmation

• Shipping carriers for delivery status and address validation

• Analytics providers (e.g., Google Analytics) for aggregated usage data

• Fraud prevention services for order risk assessment

We use the personal information we collect to:

• Process, fulfill, and communicate about your orders

• Verify your identity and eligibility to purchase bladed products under applicable law

• Detect and prevent fraud, chargebacks, and other prohibited activity

• Comply with legal obligations, including export controls and age-verification requirements

• Respond to customer service requests and support inquiries

• Send transactional emails (order confirmations, shipping notifications, return updates)

• Send marketing communications, where you have opted in to receive them

• Improve and optimize Site performance, layout, and product offerings

• Maintain records as required by law or regulation

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data on the following legal grounds:

• Contract performance — processing necessary to fulfill your order

• Legal obligation — compliance with applicable laws and regulations

• Legitimate interests — fraud prevention, security, and improving our services

• Consent — marketing communications and non-essential cookies, where you have opted in

We do not sell your personal information. We share it only in the following circumstances:

• Service providers — payment processors, shipping carriers, email platforms, and analytics providers acting on our behalf under data processing agreements

• Legal compliance — law enforcement, regulators, or courts when required by law, subpoena, or to protect our legal rights

• Age and identity verification — third-party verification services, where required by applicable law for the sale of bladed tools

• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity

• With your consent — for any purpose you explicitly authorize at the time of collection

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. Order records — including customer identity, address, and transaction details — are retained for a minimum of 7 years to satisfy tax, accounting, and regulatory requirements. Marketing preferences and account data are retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

We use cookies and similar tracking technologies to operate and improve the Site. Cookies fall into the following categories:

• Strictly necessary — session management, shopping cart functionality, fraud prevention. These cannot be disabled.

• Performance & analytics — anonymous usage statistics to improve Site performance. Opt-out available.

• Marketing & advertising — retargeting and conversion tracking. Only set with your consent.

You can manage your cookie preferences at any time via the cookie settings link in our site footer, or by adjusting your browser settings. Note that disabling certain cookies may impair Site functionality.

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Our servers are located in the United States. If you access the Site from outside the US, your information will be transferred to and processed in the US, where data protection laws may differ from those in your country. For transfers from the EEA or UK, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms, to ensure your data receives an adequate level of protection.

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Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you

• Correction — request that inaccurate or incomplete data be corrected

• Deletion — request erasure of your data, subject to legal retention obligations

• Portability — receive your data in a structured, machine-readable format

• Objection — object to processing based on legitimate interests or for direct marketing

• Restriction — request that we limit how we use your data in certain circumstances

• Withdraw consent — where processing is based on consent, you may withdraw it at any time

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale of personal information (we do not sell personal information), the right to non-discrimination for exercising privacy rights, and the right to know about sensitive personal information collected. To exercise any of these rights, contact us at privacy@machetesoftheworld.com. We will respond within 30 days.

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We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. These include TLS encryption for data in transit, access controls limiting staff exposure to personal data, and third-party payment processing so that card data never touches our servers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

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This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will promptly delete it. If you believe a minor has submitted personal information to us, please contact us at privacy@machetesoftheworld.com.​

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Our Site may contain links to third-party websites (such as social media platforms, review sites, or carrier tracking pages). This policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit. We have no control over and accept no responsibility for the privacy practices of external sites.

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For privacy-related questions, requests, or complaints, please contact our data privacy contact:

privacy@machetesoftheworld.com

Machetes of the World, Attn: Privacy, 401 NE 19th Ave #200, Portland, OR 97232

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